Terms of service

PADLYX

Terms of Service — Effective Date: 6 June 2026 • padlyx.com

Please read these Terms of Service carefully before using padlyx.com. By accessing or purchasing from our website, you agree to be bound by these terms. If you do not agree, please do not use our website.

1. About Us

PADLYX (“we”, “our”, or “us”) is an Australian online retailer specializing in mouse pads, operating through our website at padlyx.com. Our store is built on the Shopify platform.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional policies referenced here or available by hyperlink.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or that you have the consent of a parent or guardian
  • You are a resident of Australia or are purchasing for delivery to an Australian address
  • You are not using our website for any unlawful or unauthorised purpose
  • Your use of the service will not violate any applicable laws or regulations

3. Products

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction at our discretion. All product descriptions, images, and pricing are subject to change at any time without notice.

  • We have made every effort to display product colors and images as accurately as possible. We cannot guarantee that your device’s display will be perfectly accurate.
  • We reserve the right to discontinue any product at any time.
  • We do not warrant that the quality of any products purchased will meet your expectations.

4. Pricing and Payment

All prices on padlyx.com are listed in Australian Dollars (AUD) and include GST where applicable.

  • We reserve the right to change prices at any time without prior notice
  • In the event of a pricing error, we reserve the right to cancel the order and issue a full refund
  • Payment must be made in full at the time of purchase
  • We accept payment via Shopify Payments and other methods displayed at checkout
  • We use secure, encrypted payment processing. We do not store your full payment card details.

5. Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is confirmed only when you receive an order confirmation email from us.

  • We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud
  • If we cancel your order, you will receive a full refund to your original payment method
  • You are responsible for providing accurate shipping and billing information
  • Orders cannot be modified after they have been dispatched

6. Shipping and Delivery

We ship to addresses within Australia. Delivery times and shipping costs are displayed at checkout and may vary based on your location.

  • Estimated delivery times are provided as a guide only and are not guaranteed
  • PADLYX is not responsible for delays caused by third-party carriers, customs, or circumstances beyond our control
  • Risk of loss and title for items pass to you upon delivery to the carrier
  • If your order is lost in transit, please contact us at admin@padlyx.com and we will investigate

7. Returns and Refunds

Our returns and refund process is governed by our separate Refund & Returns Policy, which forms part of these Terms of Service. Please review it before making a purchase.

Your rights under these terms are in addition to, and do not limit, any rights you have under the Australian Consumer Law.


8. Intellectual Property

All content on padlyx.com — including but not limited to text, graphics, logos, images, product descriptions, and website design — is the property of PADLYX and is protected by Australian and international copyright laws.

  • You may not reproduce, distribute, modify, or republish any content from our website without our prior written permission
  • You may not use our brand name, logo, or trademarks without express written consent
  • Unauthorised use of our intellectual property may result in legal action

9. User Conduct

When using padlyx.com, you agree not to:

  • Use the website for any unlawful purpose or in violation of any regulations
  • Attempt to gain unauthorised access to any part of the website or its systems
  • Transmit any harmful, offensive, or disruptive content
  • Use automated tools (bots, scrapers) to collect data from our website
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Submit false or misleading product reviews or information

10. Third-Party Links and Services

Our website may contain links to third-party websites or services (e.g., payment processors, social media). These are provided for convenience only. PADLYX has no control over and accepts no responsibility for the content, privacy practices, or terms of any third-party websites.

Your use of third-party services is governed by their own terms and privacy policies.


11. Disclaimer of Warranties

To the maximum extent permitted by law, PADLYX provides this website and its products “as is” and “as available” without any warranties, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the website will be uninterrupted, error-free, or free of viruses
  • Warranties regarding the accuracy or completeness of any content on the website

Nothing in this clause excludes any guarantee or warranty that cannot be excluded under the Australian Consumer Law.


12. Limitation of Liability

To the fullest extent permitted by Australian law, PADLYX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of your use of (or inability to use) our website or products.

Our total liability to you for any claim arising out of or related to these Terms shall not exceed the total amount paid by you for the order giving rise to the claim.

These limitations do not apply to liability that cannot be excluded under the Australian Consumer Law.


13. Privacy

Your use of padlyx.com is also governed by our Privacy Policy, which forms part of these Terms of Service. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.


14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity of the remaining provisions.


15. Changes to These Terms

We reserve the right to update or replace these Terms of Service at any time. Changes will be effective immediately upon posting to padlyx.com with an updated effective date. It is your responsibility to review these Terms periodically. Continued use of our website after any changes constitutes acceptance of the new Terms.


16. Contact Us

If you have any questions about these Terms of Service, please contact us:

We aim to respond to all enquiries within 2–3 business days.